All digital content is non-refundable since delivery is a physical download to your computer that cannot be returned.
SDEP™ ECHO tips cards are non-returnable.
*Posters, **CDs, ***books, ****Cardi-Go! tables can be returned, see below.
*Posters can be returned in NEW condition, no marred edges, crushed corners, scratches on the laminated surface, marks, tears, etc. (Return shipping to be paid by customer.)
** CDs can be returned as long as they are unopened and not damaged. (Return shipping to be paid by customer.)
***Books can be returned if they are unopened, with no creases or folds to the front or back cover or inner pages, no marred edges, corners, scratches to cover front/back/binding, no pages can be missing, torn, or otherwise damaged. (Return shipping to be paid by customer.)
****Cardiac tables can be returned in NEW and unused condition. No missing parts, tears, stains on cover, dents in frame, etc. (Return shipping to be paid by customer.)
If you have any questions or concerns regarding our return policy for products please reach out to us at: [email protected].